Telecom industry is going through fast transformations. Many telcos are lost for ideas as they look for new billing systems to meet their emerging requirements. However, frequent changes are not ideal for a telecom operation. Not only it leads to instability, it also impacts the financial wherewithal of an organization. In this day and age, […]
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8 must have features in a telecom billing software
Billing is one of the most crucial operations in telecom services industry. Companies can present themselves as a prestigious brand if they utilize effective billing software. The complexities arising in the smartphone technology along with increase in the number of telecom service providers demands the companies to use a robust system for billing process. Here […]
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Why telecom billing software is inevitable in wireless industry
The evolution of smartphones and modifications in data usage by customers has given multiple challenges for telecom operators. One such challenge is the management of the billing process to ensure that neither customers nor the company’s business suffers due to the outdated billing systems. Sophisticated billing software with the ability to scale up the operations […]
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Importance of telecom billing system in telecommunication sector
You can’t imagine telecom sector without a proper billing system in present scenario. The advent of billing system dates back to 1990s. But its importance grew with the rise of smartphones and telecom services like 4G internet technology along with hybrid models (postpaid and prepaid). Rise of competition in telecom industry gave birth to complex […]
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Industry-wise importance of outsourced call center services
A good customer service has always acted as fuel for driving every form of business which operates in a formal manner. This is because the customer support process in a contact center is the basic medium that connects the customer to the business. Outsourcing of this department has always remained a hot topic in the […]
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Telecom billing systems: An overview, benefits and future trends
Development in the telecom industry in the late 1990s gave rise to the demand of efficient billing system. But it is during last few years that billing system have received importance equivalent to other facets of telecom sector. Complexity related to mobile device technology and pricing have also paved the way for a robust system […]
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A Concise Overview of Telecom Billing System
We live in a generation where the power of communication has enthralled all of us. In addition to this, contact centers help us achieve the aim of being connected throughout the world, this has helped enterprises achieve their international goals. Being able to maintain easy communication globally with seamless efforts have helped achieve a global […]
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Reduce the Company Growth Pains with Telecom Billing OSS System
Revenue models have gone from simple to complex. Service providing eco system used to be much simpler than it is presently. It was based on the one-to-many model. A service provider offered services to the customers and billed them as par the mobile, data or cable usage, or a combination of all three. But this […]
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